Our guest today is Ilenia Vidili.
Ilenia Vidili helps organizations to become customer-centric.
We talked about her previous career and how she became an independent consultant.
You will discover the atypical way in which she started her consulting business.
She also has a very unconventional opinion on how an organization has to become customer-centric.
Topics covered with Ilenia:
- Why she started to travel
- How she started her own consultancy
- Her vision of what being a customer-centric company really is
- her book “Journey to centricity”
- What does having a Consulting Lifestyle mean
Resources:
https://www.linkedin.com/in/ileniavidili/